Privacy Policy

Last Updated: [09/26/2025]

This Privacy Policy describes how Phenom Fitness Distribution LLC, doing business as Giant Lifting (“Giant Lifting,” “we,” “us,” or “our”), collects, uses, shares, and safeguards your personal information when you visit our website www.giantlifting.com, interact with us, or purchase our products and services (collectively, the “Services”).

By using our Services, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with our practices, please discontinue use of the Services.

Table of Contents
  1. Information We Collect
  2. How We Use Your Information
  3. When and With Whom We Share Information
  4. Cookies and Tracking Technologies
  5. How Long We Keep Your Information
  6. How We Protect Your Information
  7. Children’s Privacy
  8. Your Privacy Rights (U.S. & International)
  9. Do-Not-Track Features
  10. California Privacy Rights
  11. Business Transfers
  12. Limitation of Liability
  13. Updates to This Policy
  14. How to Contact Us
1. Information We Collect

We collect personal information in the following ways:

Information You Provide to Us
  • Name, email address, phone number, billing/shipping address, and contact preferences.
  • Account login details.
  • Payment data (processed securely by PayPal, Shop Pay, and Affirm — see their policies for details).
  • Any information you provide when contacting us, participating in promotions, or submitting product reviews/testimonials.

Information We Collect Automatically
  • IP address, device identifiers, browser type, operating system, and language settings.
  • Log and usage data (e.g., pages viewed, features used, error reports).
  • Location data (precise or imprecise, depending on your device settings).
  • Cookies and tracking technologies (see Section 4).

Sensitive Information

We do not knowingly collect sensitive personal data (e.g., health or biometric data).

2. How We Use Your Information

We process your information for purposes including:

  • Account registration, authentication, and account management.
  • Order processing, shipping, returns, and customer support.
  • Communication regarding purchases, policies, and product updates.
  • Marketing, promotions, and personalized advertising (with opt-out options).
  • Security, fraud prevention, and legal compliance.
  • Service improvements, analytics, and trend analysis.
  • Displaying testimonials and user-submitted content (with your consent).

3. When and With Whom We Share Information

We may share your information with:

  • Service Providers: Payment processors, marketing platforms, logistics providers, and IT support.
  • Business Partners: To provide co-branded or promotional offerings.
  • Advertising Networks & Analytics Providers: For targeted ads and insights.
  • Legal Authorities: If required by law, subpoena, or to protect our rights.
  • In Business Transactions: See Section 11.

Note: We are not responsible for the privacy or security practices of third parties. Please review their policies before engaging with them.

4. Cookies and Tracking Technologies

We use cookies, pixels, and similar technologies to:

  • Operate and secure our Services.
  • Analyze traffic and usage trends.
  • Deliver targeted advertising.

Consent Requirements: In some regions (e.g., EU/EEA, UK), we will request your consent before placing cookies. You can manage cookies in your browser settings, but disabling them may limit functionality.

5. How Long We Keep Your Information

We retain personal data only as long as necessary to:

  • Fulfill the purposes outlined in this Policy,
  • Comply with legal, tax, or regulatory obligations, or
  • Resolve disputes and enforce agreements.

When no longer needed, data will be deleted, anonymized, or securely stored in backup archives until deletion is possible.

6. How We Protect Your Information

We employ administrative, technical, and physical safeguards to protect your data. However:

  • No system is 100% secure. We cannot guarantee absolute protection against hackers or unauthorized access.
  • Your Responsibility: You must safeguard your account credentials and ensure your own devices and networks are secure.

7. Children’s Privacy

Our Services are not intended for children under 18. We do not knowingly collect data from individuals under 13. If we learn we have collected such data, we will delete it in compliance with COPPA (Children’s Online Privacy Protection Act).

8. Your Privacy Rights (U.S. & International)

Depending on your location, you may have the right to:

  • Access, correct, or delete your personal information.
  • Withdraw consent at any time.
  • Opt-out of marketing and targeted advertising.
  • File complaints with relevant data protection authorities.

State Rights: Residents of California, Virginia, Colorado, Connecticut, Utah, and other states with privacy laws have additional rights under their respective laws.

International Rights: Residents of the EU/EEA, UK, and Switzerland may have rights under GDPR or equivalent laws.

To exercise your rights, contact us at team@giantlifting.com.

9. Do-Not-Track Features

Currently, we do not respond to browser-based Do-Not-Track (DNT) signals. If standards are established in the future, we will update this policy.

10. California Privacy Rights

California residents may request details of personal data shared for direct marketing (per Cal. Civ. Code § 1798.83). Residents under 18 may request removal of publicly posted content. Requests should be submitted to team@giantlifting.com.

11. Business Transfers

If Giant Lifting undergoes a merger, acquisition, restructuring, or sale of assets, your information may be transferred. The successor company will be required to honor this Privacy Policy or a substantially similar one.

12. Limitation of Liability

To the fullest extent permitted by law, Giant Lifting is not liable for any damages (including indirect, incidental, or consequential damages) resulting from unauthorized access, use, or disclosure of your personal information.

13. Updates to This Policy

We may revise this Privacy Policy from time to time. Updates will be posted with a revised “Last Updated” date. Significant changes may also be communicated via email or website notice.

14. How to Contact Us

Giant Lifting LLC
10007 234th Ave E Ste H
Bonney Lake, WA 98391
United States
Email: team@giantlifting.com