Bars: Your warranty is voided if dropped on spotter arm pins, benches, or safety arms. Barbell warranties are covered for sleeves loosening and bending.
Racks/Rigs/GHDs: Dings/nicks/scratches/etc. not covered under warranty. If you have these issues upon receipt of your product let us know and we will do our best to make it right.
Plates: Occasional blemishes not covered under warranty. Please reach out within 30 days of purchase if you receive an item not up to standards for resolution.
Smells or Odors: products are not covered under warranty and are not a reason for a return or exchange. Products that typically have issues with this are rubberized products such as bumper plates and dumbbells.
Iron Plates: Iron Plates are not meant to be dropped from height. If the plates are damaged from dropping from height the warranty is voided. The chipping or rusting of iron plates are not covered. Cracking of iron plates will be covered.
Kettlebells: Kettlebells are not meant to be dropped from height. If the kettlebells are damaged from dropping from height the warranty is voided. The chipping or rusting of kettlebells are not covered. Cracking of the kettlebells will be covered.
Medicine Balls: Slamming of medicine balls will void warranty.
*Weight capacity limits: In some cases, products may have a weight capacity limit. Products with a specific weight limit capacity will reflect that capacity on the product page. If the damage is found from exceeding the weight capacity limit, the warranty will be voided.
*Damaged Products: In certain instances, products that are damaged and can't be sent back to us for return or exchange. Giant Lifting may instruct the purchaser to: Recycle, salvage, or destroy/general waste disposal.
By accepting the replacement product, you agree to comply with any instructions issued by Giant Lifting to destroy or dispose of the product and to further confirm that Giant Lifting will have no liability related to a defective product that was replaced.