Warranties

Giant Lifting's general warranty will cover material workmanship and defects for the equipment you purchase. Each product has a specific timeframe (listed below) that the products are guaranteed coverage for such defects. Cosmetic issues such as blemishes, nicks, scratches, and dings are generally not covered. In the event that a product is defective or has material workmanship issues, it will be the sole responsibility of the customer to return the product to us. Discontinued items that are purchased are not backed by a warranty. Products bought from a third party and not from Giant directly won't be covered under the general warranty. Please understand, normal wear and tear to our products will not be covered under the warranty. If faulty use, improper maintenance, storage, handling, or alteration are the reason for the equipment failing, the warranty may be voided. Here is the deal, Giant Lifting puts a strong belief behind our brand and our products. We understand that purchasing weight room equipment can be quite an investment. If issues arise with a Giant product and you are not satisfied, contact us. Our team will review these inquiries on a case-by-case basis. If you have questions/concerns, please send us an email to team@giantlifting.com so we can address the matter promptly. 

Giant Lifting will warranty this product from defects in material, workmanship, and functionality for the lifetime of the product. If the product becomes unusable for reasons other than defects in materials or workmanship, the “Lifetime” warranty coverage ends. The warranty is non-transferable and only applies to the original buyer of the product for as long as the original buyer owns the product. 

Giant Lifting will warranty this product from defects in material, workmanship, and functionality for ___ (years) period of time. The time period will start from the date of purchase If the product becomes unusable for reasons other than defects in materials or workmanship, the specific time period warranty coverage ends. The warranty is non-transferable and only applies to the original buyer of the product for as long as the original buyer owns the product. 

 Bars: Your warranty is voided if dropped on spotter arm pins, benches, or safety arms. Barbell warranties are covered for sleeves loosening and bending.

Hybrid Bars	5-Years
Beatdown Bar	1-Year
GB1 Bar	3- Years
Safety Squat Bar	Limited-Lifetime* *Upholstry 90 days
Northland Open Trap Bar	5- Years Home Gym 1- Year Commercial
Trap Bar	5-Years
Training Bar	1-Year

 

Racks/Rigs/GHDs/Benches: Dings/nicks/scratches/etc. not covered under warranty. If you have these issues upon receipt of your product let us know and we will do our best to make it right.  

Racks/Rigs	Limited-Lifetime*
GHDs	Upholstery- 90 days, Frame: Limited-Lifetime*
Benches	Upholstery- 90 days, Frame: 10-Years

 

Bumper Plates: Occasional blemishes not covered under warranty. Please reach out within 30 days of purchase if you receive an item not up to standards for resolution. 

Base Plates	10s/15s - 1year Home, 6-months Commercial 25s/35s/45s - 3-Years Home, 1-Year Commercial
Contrast Plates	10s/15s - 1-year Home, 6-months Commercial 25s/35s/45s - 3-Years Home, 3-Years Commercial
Color Bumpers	10s/15s - 1-year Home, 6-months Commercial 25s/35s/45s - 3-Years Home, 3-Years Commercial
Black Bumpers	10s/15s - 1-year Home, 6-months Commercial 25s/35s/45s - 3-Years Home, 3-Years Commercial
Grip Plates	5-Years
Change Plates	1-Year Home, 6-Months Commercial

 

Dumbbells: Occasional blemishes not covered under warranty. Please reach out within 30 days of purchase if you receive an item not up to standards for resolution. 

Dumbbells

Home: Limited-Lifetime*, Commercial: 1-Year

 

Smells or Odors: products are not covered under warranty and are not a reason for a return or exchange. Products that typically have issues with this are rubberized products such as bumper plates and dumbbells.

Iron Plates: Iron Plates are not meant to be dropped from height. If the plates are damaged from dropping from height the warranty is voided. The chipping or rusting of iron plates are not covered. Cracking of iron plates will be covered.

Iron Plates

1-Year

 

Kettlebells: Kettlebells are not meant to be dropped from height. If the kettlebells are damaged from dropping from height the warranty is voided. The chipping or rusting of kettlebells are not covered. Cracking of the kettlebells will be covered.

Kettlebells

1-Year

 

Medicine Balls: Slamming of medicine balls will void warranty. 

Medicine Balls

2-Years Home, 1-Year Commercial

 

Miscellaneous: Occasional blemishes not covered under warranty. Please reach out within 30 days of purchase if you receive an item not up to standards for resolution. 

Slam Balls	Home: 1-Year, Commercial 6 months
Crash Pads	1-Year
Sleds	Frame: Limited-Lifetime*, Skids: 1-Year
Rack Accessories	1-Year
Plyos	Home: 1-Year, Commercial: 6 months
Bands	Home: 1-Year, Commercial: 6 months
Ropes	1-Year
Cable Attachments	Limited-Lifetime*
Pins/Pulleys/Cables	1-Year
Sandbags	1-Year
Sewn Items	1-Year

 

*Used products are under a standard 1-Year warranty for all products unless the new warranty for the same product is less than our 1-Year Used warranty then it will fall under the lesser of the two warranties. 

Clearance products are not warrantied and sold as-is. 

*Weight capacity limits: In some cases, products may have a weight capacity limit. Products with a specific weight limit capacity will reflect that capacity on the product page. If the damage is found from exceeding the weight capacity limit, the warranty will be voided. 

*Damaged Products: In certain instances, products that are damaged and can't be sent back to us for return or exchange. Giant Lifting may instruct the purchaser to: Recycle, salvage, or destroy/general waste disposal.

By accepting the replacement product, you agree to comply with any instructions issued by Giant Lifting to destroy or dispose of the product and to further confirm that Giant Lifting will have no liability related to a defective product that was replaced.

The provisions of this warranty are in lieu of any other warranty, whether express or implied, written or oral, to the maximum extent allowed by law, all other warranties, including but not limited to express warranty, implied warranty, warranty of merchantability, fitness for particular purpose and warranty of non-infringement of intellectual property, are expressly excluded to the maximum extent

 

Updated warranty periods on 01-02-2024.  Previous to this date, all warranties were 1 year on all products.  New warranties are as listed above.