Shopping with GIANT Lifting is simple and flexible. Choose the option that works best for you:

Free Shipping:

Our shipping process is easy.

• When you go on our website, choose the free shipping tab and it will show you the price of each product shipped to your door.
• This price includes any shipping costs associated with the product.

Local Delivery

Located near Seattle or Phoenix? Get your gear delivered and still take advantage of our local pickup pricing plus a small delivery fee - the best of both worlds!

• Choose the local warehouse closest to you
• Select “Local Delivery” at checkout!

Local Pickup

Located nearby in Seattle or Phoenix? Skip all the shipping costs and pick up your order directly from our warehouse.

• Choose the local warehouse closest to you
• Select “Local Pickup” at checkout!

We work hard to get your gear out quickly and safely. Here’s what to expect when placing an order:

Standard Processing Time:

• Please allow 1–3 business days for order processing before your item ships.

Pre-Orders & Back-Orders:

• For items marked as "Pre-order", processing may take up to 14 days after the product arrives at our warehouse.

Note: This timeframe does not include shipping estimates.

Shipping Timelines:

• Parcel Shipping: Typically arrives within 1–4 business days
• Freight Deliveries:1–2 weeks, depending on location
  

Weather delays, holidays, and carrier schedules may occasionally impact these timelines.

Local Customers

If you live along our Washington or Arizona delivery routes and select "Shipping", we may opt to deliver your order ourselves—even if you didn’t choose the "Local Delivery" option. Why?

• It’s safer: Our team handles your gear with care
• We reduce shipping costs and pass that value into our business and your experience

We're here to keep things simple and seamless.

Got questions? Reach out anytime at team@giantlifting.com—we’re happy to help!

Packages that include, but are not limited to may ship LTL Freight:

• Bumper Plate Sets 
• Bumper Plate and Barbell Packages
• Heavy Racks
• Dumbbell Packages
• Kettlebell Packages

*It is at our discretion whether we use a freight service or other shipping carrier.

All orders ship from our Bonney Lake, Washington warehouse unless otherwise noted in the product description.

Alaska/Hawaii/APOs:

We happily offer shipping quotes to Alaska and Hawaii. We also ship to military bases, but we will need you to reach out for a quote so that we can better serve you. Email us directly for rates/quotes at team@giantlifting.com.

Standard Shipping Info:

• Most orders under 500 lbs are shipped via ground carriers (UPS, FedEx, USPS)
• Tracking info will be emailed to you once your order ships
• Orders may arrive in multiple boxes, on different days, or from multiple carriers to speed up delivery
• If you're on one of our local delivery routes, we may hand-deliver your order ourselves—email or text confirmation will be sent in those cases

Once delivery is confirmed (via email or text), the customer is responsible for the items. GIANT Lifting LLC assumes no liability beyond this point.

Freight Deliveries & Claims:

• For freight shipments, inspect your entire pallet upon delivery
• Make sure all items are accounted for and any visible damage is noted on the shipping documents before the driver leaves
• Report any issues to the carrier at the time of delivery, then notify us at team@giantlifting.com
• We’ll assist in filing claims or disputes when applicable

Note: We use a range of carrier partners based on efficiency and location. Once an item is marked as “delivered,” it becomes the customer’s responsibility.

If you have any questions or concerns about your shipment, don’t hesitate to reach out. We’re here to help make your experience smooth from warehouse to workout.

Freight Delivery Terms:

To ensure a smooth and successful delivery, please review the following important information:

Truck Accessibility & Special Arrangements:

• If your location is not accessible by a full-size freight truck, please notify us as soon as possible so we can coordinate an alternative solution.
• Any additional shipping costs due to access limitations will be billed to the customer.
• Billing must be made prior to delivery to resolve the transport issue.

Freight Fees & Billing Responsibility:

• Any additional freight charges—including but not limited to re-delivery, storage, or added services—are the responsibility of the customer and due prior to the delivery
• If any of these services are billed to Giant Lifting LLC, we will send an invoice to pay prior to the delivery.

Missed Deliveries, Storage, and Returns:

• If the freight carrier is unable to deliver due to lack of contact or failed appointment scheduling, storage fees will be assessed and billed accordingly.  These fees must be paid prior to attempting to redeliver the order.
• Delivery refusal, complications due to driveways, or the customers unwillingness to pickup at the closest warehouse/storage location will result in a refund minus all shipping and return freight charges.

Any legal action taken from us or the customer jurisdiction will be in Washington State in the county of our warehouse (Bonney Lake, Washington)

What to Do Upon Delivery:

• Inspect all items on the pallet for any visible damage or signs of tampering
• Verify all items are present and match your packing list or invoice
• Note any damagefreight delivery personnel before they leave

Important Disclaimer:

GIANT Lifting LLC is not responsible for damages caused by the freight carrier.

• If damage, loss, or missing items occur, it is the customer’s responsibility to file a claim with the carrier
• Please notify us immediately at team@giantlifting.com so we can assist you in navigating the claims process

Note: These issues are rare, but we’re here to support you every step of the way.