GIANT HIGH/LOW PUSH-PULL SLED

I had previously written a review regarding the stand alone lat pull down, in which I mentioned damage. Giant did fact contact me, seems that my email was lost in a spam folder. To be fair to Giant, they were diligent in contacting me once they were aware of my concern. They were willing to make it right, although I had already adapted it my self. The machine itself is smooth and decent, actually at this price point I would buy again. And as I said Giant, Travis in particular, was very willing to make it right

The package arrived on time. The included schematic is challenging. The assembly video is good. There was a piece that had about a 15 degree bend ,it was designed to be straight. I contacted Giant and got no response. I held off for a week o doing a review. The machine itself is about how Gluck describes it. Decent overall, but watch the assembly video and be prepared for damaged pieces.

Customer service experience was great after intial experience and the product is actually great

I feel the items are used or open box or something, because there are dings on everything i opened , the skids are somewhat damaged and chips on almost everything even though i paid for new equipment . The instruction page is all crumbled and the ink is barely visible . Anyways I am yet to actually use it and will say more once i do

Was looking at the Rogue sled for a while and right before I decided to purchase I checked Giant's website one last time. I was pleased to be able to purchase from Giant as I already enjoy using their weights and mats. Saved a lot of money over Rogue in just the price, but being able to pick it up saved me even more.

The sled was easy to put together and quality seems to be just fine. I love that they include the plastic with it, though I did remove as I'm using on grass. I've very happy with this purchase and look forward to using it!

Cheers Giant Lifting!