I ordered the PR-4000. It came barely a week later from across the country in perfect shape. After googling the manual, my only complaint is a lack of some directions or mention of certain tools/sockets you’ll need to assemble it. Nevertheless, I appreciated the overall simplicity of the assembly.
It handles solidly after several workouts and pulling and pushing on it - all without having to bolt it into my hardwood floors. Some 3/4 inch rubber matting, and I’ve been good to go in the interior of a standard residential home. I can perform all four major powerlifting movements at 6’1” height.
I was able to email customer service back and forth same-day multiple times when I was in the process of ordering it. They responded very quickly with a promo code for first responders/military. Every little bit helps on our side during COVID, and the initiative on their part demonstrates the values this company has toward supporting their public safety personnel. Five stars.
The product is solid and clearly specified the type of steel, holes, and spacing for the sake of acquiring attachments to your heart’s content. I’m recommending this company to my colleagues looking to become independent from gyms in a post-covid society. First responders are still expected to work and take care of ourselves every day, and Giant Lifting is doing a great job of supporting us. Just include tools recommendations/and some hints and tips for those of us less mechanically inclined. The world would be boring if we were all firefighters. ;)