SHIPPING/RETURNS

  • If you are not happy with your product, simply ship it back within 30 days of purchase. 
  • Returns/Exchanges Process:
  1. Fill out the attached form located in this link. 
  2. We will send you an return authorization number.
  3. Attach the return authorization number on all shipping documents. From the moment we send you your return authorization number you have 30 days to ship the product back to us. 
  4. Make shipping arrangements.  You are responsible for any and all shipping/freight charges to send back the product.  We will pay return shipping costs if it is a result of our error (sent wrong item, defective, etc.)
  • Keep in mind, it takes time to ship your item back (5-10 days), time to process the return or exchange (3-5 days) and time for your bank to send you your refund (5-10 days).  We do everything we can to expedite this process and make it as simple as possible for you.  

WARRANTIES-

Warranties are 1 year unless otherwise stated within the product description.  We have a few items that are less than 1 year from our manufacturers, but we extended the warranty to guarantee at least a 1 year minimum.