SHIPPING/RETURNS
- If you are not happy with your product, simply ship it back within 30 days of purchase.
- Returns/Exchanges Process:
- Fill out the attached form located in this link.
- We will send you an return authorization number.
- Attach the return authorization number on all shipping documents. From the moment we send you your return authorization number you have 30 days to ship the product back to us.
- Make shipping arrangements. You are responsible for any and all shipping/freight charges to send back the product. We will pay return shipping costs if it is a result of our error (sent wrong item, defective, etc.)
- Keep in mind, it takes time to ship your item back (5-10 days), time to process the return or exchange (3-5 days) and time for your bank to send you your refund (5-10 days). We do everything we can to expedite this process and make it as simple as possible for you.