We will update our customers with tracking information automatically once your product(s) ship from our warehouse.
If you are not happy with your product, simply return the item in good condition within 30 days of purchase.
We can refund orders in full prior to shipping or picking up at our warehouse in Bonney Lake, Washington. If you wish to cancel your order please reach out via email and we will take care of you.
In the event you would like to return or exchange your order please reach out to us to make sure you qualify for a return/exchange. You can return/exchange items in your order within 30 days that are unopened and new condition. Once approved, we will inform you to make shipping arrangements. You are responsible for any and all shipping/freight charges to send back the product. We will pay return shipping costs if it is a result of our error (sent wrong item, defective, etc.)
Keep in mind, it takes time to ship your item back (5-10 days), time to process the return or exchange (3-5 days) and time for your bank to send you your refund (5-10 days). We do everything we can to expedite this process and make it as simple as possible for you.
Warranties are 1 year unless otherwise stated within the product description.